OVERVIEW
Product Services
Accelerate the return on your investment in InfoPrint products with expert product installation, integration and training services
Take advantage of the extensive skills and experience of our worldwide Field Technical Sales Specialists (FTSSs) for proven product installation and integration services, coupled with operator education on advanced features and functions. InfoPrint Product Services¹ can help you transition smoothly and successfully to our technology in virtually any print environment.
InfoPrint Product Services can provide you with:
- A quick and efficient upgrade or migration to a new InfoPrint product or print technology, such as color
- Integration of new products into your environment and into productive use as quickly as possible
- A way to address limited IT resources or skills, lack of familiarity with new technology, or integration concerns
- Training for new operators or training to improve operator confidence, efficiency and familiarity with advanced product features and functions
- Help to address situations in which your IT administration group is not local to the product installation site(s)
- Verified application testing
- Product services for a specific product are available in every country that the product in question is offered.
OFFERINGS
Product Services
Accelerate the return on your investment in InfoPrint products with expert product installation, integration and training services
InfoPrint Product Training and Implementation ServicesInfoPrint Product Training and Implementation Services can consist of a package of predefined services associated with a new printer and its advanced functions, or they can be tailored to your specific requirements.
Services can include:
- Training and education on advanced product function and capabilities
- Diagnostics, troubleshooting and error recovery
- Product usage and operator tasks
- Application testing
- Print driver options and installation
- Configuration of devices (software)
InfoPrint offers the services you need to make an effective and efficient shift to color production printing and achieve the business benefits you expect from your new InfoPrint 5000 color printing system.
Services can include:
- Evaluation of your readiness for an InfoPrint 5000 full color continuous form printer
- Tailored recommendations and color “proof of concept”
- Rapid InfoPrint 5000 implementation with a tested color application
- Color printing optimization recommendations
- Pre-/post-processing equipment assessment and validation to help ensure successful production runs
- Validated color ink usage for inventory and printing cost estimates
- Tested paper and validated optimum page layout design for color applications
- Training to support new printer and color production processes
- Fast-start TransPromo planning
- End-to-end project management
InfoPrint offers proven education and training on the InfoPrint Pro C900 and InfoPrint Pro C900AFP basic and advanced features and functions to help you have a smooth and successful transition to our advanced color technology. Your operators can receive the training they need to successfully operate your new cutsheet printers.
The benefits of customized training can include:
- Shorter operator learning curve
- Faster time to productive use and achievement of your business objectives
- Improved operator efficiency
- Reduced downtime
- Increased return on investment (ROI)
InfoPrint offers proven education and training on the InfoPrint Pro 907, InfoPrint Pro 1107, InfoPrint 1357, InfoPrint Pro 907EX, InfoPrint Pro 1107EX and InfoPrint Pro 1357EX basic and advanced features and functions to help you have a smooth and successful transition to our advanced technology. Your operators can receive the training they need to successfully operate your new cutsheet printers.
The benefits of customized training can include:
- Shorter operator learning curve
- Faster time to productive use and achievement of your business objectives
- Improved operator efficiency
- Reduced downtime
- Increased return on investment (ROI)
Realize the full value of your software investment sooner with InfoPrint Productivity Tracker Customization Services. InfoPrint Field Technical Sales Specialists provide in-person services that focus on custom tracking and custom reports. Take advantage of their expertise, skills and experience, which can help you get the information you need to achieve the following benefits:
- Reduced costs
- Improved operational and supplies management efficiency
- Improved operator efficiency
FAQs
Product Services
Accelerate the return on your investment in InfoPrint products with expert product installation, integration and training services
Q: What types of services are offered?A: InfoPrint Product Services can be predefined or customized based on your specific requirements.
Q: What is the duration of services?A: These services typically range from 1-15 days.
Q: How are services priced?A: Most services are priced based on time and material. Shorter, standard duration services may be fixed price with fixed content.
Q: Can Product Services be part of a larger solution?A: Yes, they can be part of InfoPrint solutions such as TransPromo, Automated Document Factory and Print On-Demand.
