OVERVIEW
RSA WebCRD
WebCRD... a proven enterprise portal to the print center
WebCRD from Rochester Software Associates (RSA) is a powerful, Web-based tool that automates job submission to the print center, for precise, thorough and comprehensive print instructions. Users are guided through the submission process with highly intuitive, pre-populated instruction fields. Jobs are automatically submitted directly to the print center along with complete job tickets. Operators can print, finish and deliver jobs without having to track down any information.
- Submit, ticket, reorder, produce and manage orders
- Increase print center productivity and enhance customer satisfaction
- Improve job turnaround while lowering production costs
- Integrate with enterprise accounting, authentication and document management systems
- Create and share online catalogs
WebCRD is marketed by InfoPrint Solutions Company, but it is not an InfoPrint Solutions Company product. WebCRD is licensed and warranted by Rochester Software Associates, Inc (RSA). Neither party has any responsibility for, or makes any representations or warranties regarding the other's products or services.
Please contact your local InfoPrint Solutions Company representative or Solutions Partner for local availability.
FEATURES AND BENEFITS
RSA WebCRD
WebCRD... a proven enterprise portal to the print center
| Feature | Benefit |
|---|---|
| WebCRD storefront | Designed to improve order accuracy before orders reach the print center. Pictograms help users view finishing options. Approval authority allows organizations to control printing cost and content. Production views separate jobs by production stage, with pictograms for at-a-glance order information. Online catalogs can contain non-print items such as pens and mugs. WebCRD remembers a user’s history and offers reprints and job template presets for common ticketing choices. |
| 100% Adobe PDF | Designed to help you achieve 100% document fidelity with WebCRD’s SurePDF™, which uses Adobe® PDF JobReady™. The print center defines settings such as font embedding and color management to reduce mistakes. SurePDF ships with unlimited client licenses, so everyone enjoys the same outstanding job fidelity. |
| Easy Web upload | Enables users to submit jobs from Macs or PCs and Linux or UNIX systems. Address the issue of confusing FTP programs or bounced e-mails because attachments are too large! The job ticket is electronically coupled with the document, reducing the exposure of misplaced information. |
| Central repository and object- Single screen ticketing | Presents only valid ticketing options, making job ordering a fast and easy process without screen refreshes. |
| Pictograms | Provide a friendly, at-a-glance method for selecting finishing options by removing guesswork from the ordering process. |
| Catalog ordering | Gives authorized users access to customized catalogs of finished goods as well as Print on Demand documents. |
| Electronic job status | Provides users with Web access and email status updates so they can see exactly where their jobs are without contacting the print center. |
| Multilingual support | Supports multiple languages simultaneously by a single server, and text can be localized to suit virtually any corporate environment. For example, individuals from the same company can use WebCRD in English or French, based on their logins and preferences. |
| Variable data templates | Allows users to easily create personalized sell sheets, postcards, business cards and more using corporate-approved templates. Variable data and personalized content can be leveraged to create 1:1 marketing applications. |
SPECIFICATIONS
RSA WebCRD
WebCRD... a proven enterprise portal to the print center
| Item | Description |
|---|---|
| WebCRD Configurations | WebCRD Base provides an entry-level print center management solution. Users can upload files for printing and order catalog items using any of three workflows (Portal Page, Form Order or Shared Archives). Optional Approval Authority allows designated approvers to review orders before they arrive at the print center. Submitted jobs are printed using a File-Print workflow in the print center (the file is opened in its native application and printed directly to a printer). WebCRD’s standard reports enable you to track workloads and simplify chargeback and cost allocation tasks. |
| WebCRD Pro adds a full Print Production workflow, with automatic job ticketing; a Production Dashboard for print center workload management; and AutoFlow capability to route jobs automatically to a printer based on job characteristics. | |
| WebCRD Enterprise includes all features of WebCRD Pro and adds enterprise login (LDAP/Active Directory authentication) and additional print interfaces. | |
| WebCRD Optional Modules | SurePDF and/or CentralPDF for automatic conversion of users’ files to standard PDF format. |
| MultiSite support for multiple output locations using one WebCRD server. | |
| Template-Based Ordering for business cards and other standard forms using Adobe’s PDF Forms technology. | |
| Dynamics for advanced variable data forms applications using FusionPro™ templates from Printable. | |
| Job Cost Estimating (JCE) or Advanced Job Cost Estimating (AJCE). | |
| Multilingual support. | |
| AutoStock for inventory management. | |
| Credit card payment using PayPal™. | |
| Analytics for advanced reporting. | |
| External Account Code Authorization and/or External Payment Processing to interface with your external account code system or payment processing system. | |
| System Requirements | WebCRD is a browser-based application that operates on a secure, scalable and reliable Sun/UNIX platform powered by an Apache Web server. The basic configuration has 2 GB memory and (2) 250 GB RAID disk array hard drives. This is an enterprise-class server that is highly scalable and highly secure. Because of the customizations and preconfiguration performed by RSA, the server is provided by RSA as part of a turnkey solution of hardware and software. |
| Workflow Features | Ad hoc ordering workflow with single-screen ticketing for users who upload their own files. |
| Pre-configured job ticketing presets. | |
| Pictograms for selecting advanced binding and finishing options. | |
| Intelligent print options display only relevant paper stocks, printers, etc. | |
| Integrated address book (personal address book and system-wide global address book). | |
| Views of genuine Adobe PDF proofs before ordering. | |
| Split billing capability and account code access restrictions for accurate accounting. | |
| Catalog ordering with locked print options for ordering standard items. | |
| Hardcopy ordering. | |
| Configurable portal page lets users access preconfigured catalog items with a single click. | |
| Proxy ordering to allow users to place orders for other users (ex: department secretary). | |
| Current order status is available at any time via automated e-mail notifications and order history. | |
| Easy reprinting of already-ordered materials from personal archives. | |
| Production Features | WebCRD’s Production Dashboard helps users manage workload and jobs. Filter the workload view in pre-production to focus on specific types of work. |
| Direct printing to virtually any production printer with automated ticketing. | |
| WebCRD’s AutoFlow capability automatically directs jobs to the correct printer without operator intervention. | |
| Integration with third-party solutions, such as MicroPress, SmartBoard, FreeFlow Process Manager and FreeFlow Makeready, for advanced pre-press makeready work. | |
| Downloading files for printing using a File | Print workflow, and easy upload of new proofs and/or processed files. | |
| JDF support for industry-standard integration. | |
| Printing of banner pages and shipping of labels. | |
| Splitting of orders if necessary—fulfill part now and part later (a new order is automatically created for the new quantity). | |
| Updating of order costs in production. | |
| MultiSite Features | Automatic routing of orders to the customer’s default site for output. |
| Each print center (site) sees a filtered view of orders for their site only (or orders for all sites can be shown). | |
| Orders can easily be sent to another site to balance workload or to take advantage of print capabilities that exist only at one location. | |
| PDF Features | High quality printed output is achieved using WebCRD’s SurePDF and CentralPDF modules, which produce accurate print-ready PDFs from native-format files, using industry-standard Adobe technology. |
| Job Costing Features | Ability to configure multiple price cards (interactively or by importing a CSV). Easily change price cards to implement sale pricing or other special pricing needs. |
| Multiple Turn-around Time (TAT)-based prices configure one or more percentage adjustments or absolute adjustments (additional cost or discount) based on the order’s requested turn-around time. | |
| Order minimum: specify an order minimum amount. | |
| Tax: specify a tax percentage to apply after all order costs and order minimums are calculated. | |
| Change or update all pricing on an individual line-item basis in production. | |
| Advanced Job Costing Features | Pricing can be applied to specific users, individually or in groups. This allows you to give one group of users one set of prices, and another group of users a different set of prices. |
| Configuration of volume discounts in tiers. For example, an order for 1-999 impressions may be priced at .001 per impression, while an order for 1000-1999 impressions may be priced at .0008 per impression. | |
| Reporting Features | Output reports in PDF, Excel, Web (HTML), CSV or RTF format. |
| User-selectable data range, “group by” (rollup) field and/or verbosity (summary or detailed). | |
| Monthly/weekly/quarterly reports can be produced quickly and easily in PDF, Excel, Web (HTML), CSV or RTF format (most reports are optimized for PDF viewing). | |
| Roll-up and summary reports without having to spend hours with Excel. | |
| Proactive identification of areas in your print business that need attention. | |
| Production of professionally designed reports that can be easily distributed throughout your organization. | |
| Inventory Management Features | Ability to manage and track inventories in real time. |
| Ability to see at a glance when inventory for an item falls below Desired and/or Trigger quantities so you can order more. | |
| Linkage of inventory items to replenishment items (a replenishment item may be a printable document for which a print order can be placed, or it can be a placeholder in WebCRD to track replenishment for items ordered outside your print center). | |
| Generation of replenishment requests (orders) automatically when Available quantity (On Hand – Reserved) falls below Trigger quantity. | |
| Generation of replenishment requests manually at any time (one-click ordering). | |
| Optional display of Available quantity for Fulfillment users, enabling them to choose Ship Now and Ship Later quantities for the order. | |
| Splitting of orders in Production, enabling staff to fulfill Ship Now quantity orders immediately. A second order is automatically generated for the Ship Later quantity. | |
| Production of inventory reports. | |
| Views of inventory transaction logs to track the activity of an item. | |
| Maintenance of supplier information for each item. |
