Ricoh | IBM(R)  InfoPrint Solutions Company(TM)
United States Change
    1-877-646-3677

OVERVIEW

Press-sense iWay

Web-to-print automation platform

Press-sense iWay™ is a customer-driven print-on-demand workflow management system that smoothly handles the entire workflow from Web-based ordering through prepress, production and delivery – automating any workflow. iWay enables digital and offset commercial printers of all sizes, in-plant centers, copy shops, marketing service providers and print buyers to create customize, order, print and deliver in one streamlined operation.

Press-sense Manager™ is a robust extension of the iWay platform especially suited for business management of small- to medium-sized commercial printers and Print On-Demand shops with up to 25 employees. The solution integrates non-Web-based flows into the iWay Web-based back-end print management system. Press-sense Manager enables customer service representatives (CSRs) to capture and control phone, fax, e-mail and Web orders in one place and further integrate customer management, fulfillment and billing.

Highlights

Press-sense iWay
  • Provides an end-to-end Web-to-print solution from print buyer submission through production to fulfillment and delivery
  • Facilitates creation of static and variable information (VI) templates
  • Tracks jobs throughout the entire print process
Press-sense Manager
  • Extends iWay to unify management and operations for online and offline jobs and orders
  • Provides an ‘off the shelf’ software solution that fits the business flow of a print service provider (PSP)
  • Allows PSPs to profitably handle one-off walk-in jobs and charge for non-print services
  • Delivers the capability to generate quotes within minutes

Please contact your local InfoPrint Solutions Company representative or Solutions Partner for local availability.

FEATURES AND BENEFITS

Press-sense iWay

Web-to-print automation platform

FeaturesBenefits
Press-sense iWay
Customizable user storefronts for catalogs and variable data ordering Responds quickly to your client’s specific business needs and tailors the workflow to your production environment
   
iForm editor Enables your print buyers to easily create simple or complex variable data templates with advanced rules and layout
   
Automated cycle that includes job generation, preflighting, soft proof, ordering, pre-press, output management, delivery and billing Provides a simple, efficient ordering process that can reduce the number of customer-printer interactions, reducing costs and boosting margins
   
Mail-to-print Helps you grow your business by targeting new markets
   
HTML catalog Augments a PSP’s Web site to attract new customers. With marketing messages and the cross-sale feature, the PSP can promote additional products.
   
Order processing from any environment including branded Web sites, e-mails, intranet, procurement systems and print drivers Includes the flexibility to support diverse customer market segments
   
Online repository for just-in-time ordering Creates a shorter, more streamlined print buying process with the hierarchical structure of a new superstore
   
Open platform Enables easy integration with your customers’ systems and your own.
FeaturesBenefits
Press-sense Manager
Runs on same platform as iWay

Streams the workflow directly to pre-press

Database creation for online and offline customer groups
Allows for more orders to be processed with less setup
   
Simplification of the RFQ process with quick conversion of quote, quick sale and artwork queuing Improves management efficiency of the order intake process to help reduce operational costs
   
Customer relationship management (CRM) stores and manages customer interactions

Accounts receivable

History tabs to capture customer service representative (CSR) details and time stamps

Custom fields for CSR use
Increases business efficiency by unifying management and operations for both online and offline work
   
Intent or production-based pricing

Taxation at job level

Shipping customization

Pricing breakdown for troubleshooting
Enables understanding of cost and pricing of jobs to help you improve business visibility, reduce overall costs and increase job profitability
   
Sales tips for CSRs

External RFQ (bidding)

Account groups for targeted promotions
Helps to grow business volumes

SPECIFICATIONS

Press-sense iWay

Web-to-print automation platform

Press-sense iWay

Simple customization of branded sites

  • Built-in variable information (VI) templates creation
  • Advanced layout and rules capabilities
  • Customized print job specification
  • Cross-sale and marketing messages
  • Ease of new customer set-up
  • Built-in imposition engine
  • Multiple tax support
  • Enhanced pricing mechanisms
  • Estimation
  • Preflight and crop
  • Sorting and batching support
  • Open platform
  • Industry standard compliance – JDF, JMF and VDP output
  • Quick access to reprints
  • Instant on-line quotes
Press-sense Manager

High-function extension for iWay, runs on same platform

  • Geared for large volume, low-priced transactions
  • Management and categorization of customer lists into different group types
  • Quick links for creating a quote, viewing activities, etc.
  • Charge for non-print services
  • Ability to order VI jobs offline
  • Creates database of one-time offline customers for targeted promotions
  • Captures customer service representative (CSR) details, time stamps, new events
  • Inserts sales tips for CSR
  • Pricing breakdown for troubleshooting
  • Offline capabilities include instant quotes, instant customer view
  • Ability to upload/download jobs and send soft proofs
  • Quick sale support

Server System Requirements

Hardware requirements
  • Dual Core 2.4 CPU
  • 2 GB Ram Memory
  • 160 GB or Higher 7200 RPM (10k Recommended) Hard Drive
  • 2 partitions recommended :
    1. C: Drive for OS and SQL Installation (30/40 GB)
    2. D: Drive for iWay Installation
  • Regular Network Card
  • 128 MB Graphic Card
  • Permanent Internet Connection with Fixed IP Address
Software requirements
  • Operating System:
    Windows Server 2003 English with IIS 6.0 and FTP
  • Microsoft .NET Framework 3.5
  • Adobe Acrobat 7, 8 (recommended) or 9 Professional
  • MS Office 2003 or 2007(recommended)
  • Adobe PDF converter Plug-Ins for Office 2007

Print Buyer Client PC

Hardware requirements
  • PC capable of running Windows 2000 or higher
  • 128 MB RAM
Software requirements
  • MS Windows 2000, Windows XP or Windows Server 2003
  • Adobe Acrobat version 5.0 or higher
  • MS Office 2000 and above
Supported Web Browsers
  • Internet Explorer 6.0 SP1 or later
  • Netscape 8 or later
  • Mozilla Firefox 1.5 or later
Apple MAC
  • Mac OS X v10.4 or higher
  • Adobe Acrobat Reader 4.0 or 5.0, 6.0
  • Safari 1.3 or later
  • Mozilla Firefox 1.5 or later

Press-sense iWay and Press-Sense Manager are marketed by InfoPrint Solutions Company and are licensed and warranted by Press-sense Ltd. Neither party has any responsibility for, or makes any representations or warranties regarding the other's products or services.

Related Info:
InfoPrint 5000 color printing system

State-of-the-art full-color, continuous forms inkjet drop-on-demand printing system with high print quality at high speeds for AFP, PS, and PDF applications.

InfoPrint Professional Services

People who get it and get it done.