Ricoh | IBM(R)  InfoPrint Solutions Company(TM)
United States Change
    1-877-646-3677

OVERVIEW

Find Machine Type and Serial Numbers

In order to place a service call or receive technical support, you will need to provide the machine type and serial number for your printer. Every InfoPrint Solutions Company printer is stamped with identification—typically a label containing:

Machine Type and Serial Number example graphic

  • 4-character Machine Type
  • 3-character Model
  • 7-character Serial Number

The easiest way to find your machine type and serial number is to print out a configuration sheet. However, if you are unable to print a configuration sheet, please follow the instructions for locating your printer's identification label.

WORKGROUP: IDENTIFICATION LABEL

Find Machine Type and Serial Numbers

Find your printer below, then refer to the instructions to find the label indicating its serial number, machine type (four digits), and model number (three digits).

PrinterLocation
InfoPrint 32/40 Look for the label inside the toner door on the front of the printer.
InfoPrint 1120, 1125, 1130, 1140 Look for the label inside the front cover
InfoPrint 1145 Open the front cover half way. Look down into the gap where the front cover is attached to the printer to find the label.
InfoPrint 1226 The label is on the back of the printer near the power cord.
InfoPrint 1312 4519 The serial number is located on the back of the printer on the data plate.
InfoPrint 1332, 1352 The label is on the back of the printer near the power cord. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint 1410 MFP The label is on the inside cover of the upper front door of the MFP. The serial number is also listed on the menu settings page.
InfoPrint 1412 4547 The serial number is located on a sticker attached to the back of the front door. Once the door is open it is visible if you look straight down.
InfoPrint 1422 The label is on the back of the printer near the power cord. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint 1512 4535 The serial number is located on a sticker attached to the back of the front door. Once the door is open it is visible if you look straight down.
InfoPrint 1532 Express, 1552, 1572, 1572 MFP Open the lower front cover. Open the upper front cover. The label is on the left side of the frame.
InfoPrint 1540 MFP 4543 On the left side of the printer. Open the "A" door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint 1560 MFP 4543 On the left side of the printer. Open the "A" door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint 1570 MFP and 1650 MFP Label is located under the top front cover.
InfoPrint 1580 MFP 4543 On the left side of the printer. Open the "A" door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint 1585 Open door A. The label is on the left side of the frame.
InfoPrint 1612 Express The serial number is located on a sticker attached to the back of the front door. Once the door is open it is visible if you look straight down.
InfoPrint 1622 Express The serial number is located on a sticker attached to the back of the front door. Once the door is open it is visible if you look straight down.
InfoPrint 1948 MFP On the left side of the printer open the “A” door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint 1968 MFP On the left side of the printer open the “A” door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint 1988 MFP On the left side of the printer open the “A” door and the serial number is on a label just to the left of the toner cartridge.
InfoPrint Color 8 The serial number is next to the toner cartridge on the printer frame. It is also listed in the Printer Details section of the printer configuration page. If you are asked for a machine type, specify InfoPrint Color 8.
InfoPrint Color 1220 The label is on the back of the printer near the power cord. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint Color 1228 The label is on the inside of the front cover. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint Color 1334 Look on the right side or the inside of the front door. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint Color 1354, 1354L The label is on the back of the printer near the power cord. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint Color 1357 The label is on the back of the printer near the power cord. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
InfoPrint Color 1454 To find the serial number locate the toner waste container, which is on the left side of the printer behind a small door near the back of the printer.The serial number is on a sticker just above the toner waste container.
InfoPrint Color 1464 To find the serial number locate the toner waste container, which is on the left side of the printer behind a small door near the back of the printer.The serial number is on a sticker just above the toner waste container.
InfoPrint Color 1534 The serial number is located on a sticker attached to the metal frame just in front and to the right of where the toner is located. To access this area you will have to lift up the top cover and pull forward the front cover.
InfoPrint Color 1567 Open front cover. The label is on the left side of the frame.
InfoPrint Color 1634 Express The serial number is located on a sticker attached to the metal frame just in front and to the right of where the toner is located. To access this area you will have to lift up the top cover and pull forward the front cover.
InfoPrint Color 1654 To find the serial number locate the toner waste container, which is on the left side of the printer behind a small door near the back of the printer.The serial number is on a sticker just above the toner waste container.
InfoPrint Color 1664 To find the serial number locate the toner waste container, which is on the left side of the printer behind a small door near the back of the printer.The serial number is on a sticker just above the toner waste container.
M20 MFP Option 4870 The serial number is on the back near the left side.
M30 MFP Option 4885 The serial number is on the back near the right side.
M40 MFP option The label is on the back of the scanner near the power cord.

CUTSHEET: IDENTIFICATION LABEL

Find Machine Type and Serial Numbers

Find your printer below, then refer to the instructions to find the label indicating its serial number, machine type (four digits), and model number (three digits).

PrinterLocation
InfoPrint 70 Look for the label inside the input feed door to the right.
InfoPrint 2085 The serial number is located behind the right front cover at the top of the frame. It is also listed in the Machine Info section of the printer configuration page.
InfoPrint 2000 Look for the label inside the main cover.
InfoPrint 2105 The serial number is located behind the right front cover at the top of the frame. It is also listed in the Machine Info section of the printer configuration page.
InfoPrint 2060ES Open the manual feed tray on the right hand side of the machine and the M/T / serial plate is visible. It is also listed in the Machine Info section of the printer configuration page.
InfoPrint 2090ES Open front right hand door and the M/T / serial plate is toward the top of the machine. It is also listed in the Machine Info section of the printer configuration page.
InfoPrint 2075ES Open the manual feed tray on the right hand side of the machine and the M/T / serial plate is visible. It is also listed in the Machine Info section of the printer configuration page.
InfoPrint 2105ES Open front right hand door and the M/T / serial plate is toward the top of the machine. It is also listed in the Machine Info section of the printer configuration page.

PRODUCTION: IDENTIFICATION LABEL

Find Machine Type and Serial Numbers

Find your printer below, then refer to the instructions to find the label indicating its serial number, machine type (four digits), and model number (three digits).

PrinterLocation
InfoPrint 3000 Look for the label inside the rear right door.
InfoPrint 4000 Look for the label inside the rear left door.
InfoPrint 4100 Look for the label inside the rear left door.
Related Info:
Printers

Hardware to get the job done.

Software

Software solutions that fit your business.