InfoPrint Solutions Company - Accessibility

InfoPrint's Accessibility Policies and Information.

InfoPrint Solutions Company inherited a long-standing commitment to people with disabilities from IBM (InfoPrint’s predecessor, IBM Printing Systems Division, was a part of IBM until June 1, 2007 when it became InfoPrint Solutions Company, a Ricoh - IBM joint venture). In 1999, IBM's Board of Directors adopted a worldwide standard to bring accessibility to the company’s roles as employer, manufacturer and service provider. This standard was created to support disabled employees, customers and members of the public with appropriate tools that enhance their ability to participate in a world where access to information is increasingly vital to daily life.

InfoPrint Solutions Company codified its corporate standards for product accessibility with the adoption of Company Standard 115 in December 2008. This standard contains a mandate for the assessment of accessibility characteristics of all new products. These assessments are conducted using a series of checklists that predate, but have evolved to mirror, the Section 508 standards. InfoPrint Solutions Company continues to operate our Corporate Accessibility program in accordance with these standards.

InfoPrint developers begin to focus on accessibility in the initial design stages and conduct assessments at key checkpoints in the development process concluding with the product announcement. The results of these assessments include a definition of the accessibility features in our products.

InfoPrint Solutions Company is prepared to support the needs of our customers today with information on our Section 508 compliance and a range of related issues that promote the highest levels of access for Federal employees and the public. We expect to evolve as Federal needs evolve and as the importance of accessible products spreads into state-level government as well as private industry. Additionally, we will adjust our processes as we, and our customers, gain experience.

InfoPrint Solutions Company will support the government's efforts to enhance the effectiveness, clarity and ease of implementation of Section 508 through our continuous review of the accessibility requirements. We will also deliver compliance status and other useful information to our customers through this Web site and through others such as GSA's Buy Accessible. In all cases, our response will be tied to our ability to deliver clear, accurate, dependable information to Federal agencies (or anyone else requesting accessibility information) allowing them to promote access by the growing number of people who count on Federal information sources in their work and in their lives.

InfoPrint's focus on accessibility encompasses our roles as a developer and manufacturer of Information Technology (IT) products, a service provider in the IT industry, a buyer of components, products and services and an employer looking to attract and retain the best talent in a competitive industry. To each of these roles, we bring a philosophy that focuses on enabling and easing information access for those people whose disabilities restrict direct access.

In addition to research, product development and manufacturing, InfoPrint Solutions Company views accessibility in the context of how people work. Even the most accessible technologies cannot fully support people with disabilities unless they are combined with sensible business processes, management and personnel policies and support programs that combine to support access to the workplace and to information. This concept is applied across InfoPrint Solutions Company from web sites that support the public, to procurement approaches that enable suppliers with disabilities to compete for subcontracts to services available to InfoPrint Solutions Company employees and applicants for employment that allow them to express their ability to contribute to our business.

In short, InfoPrint Solutions Company recognizes and strives to reflect the view that the promise of equal access can only be achieved through thoughtful deployment of policies, technologies and processes that recognize the needs and abilities of our employees, customers, suppliers and the general public. The approaches and standards that we have defined for ourselves are reflected in the products and services that we bring to market for customers around the world.

For product accessibility information the following Voluntary Product Assessment Templates are available:

• Network Printers
• Industrial Printers (Thermal and Impact)
• Cutsheet Printers
• Multi-function Printers (MFPs)
• Production B/W Printers
• Production Color Printers
• Print Management Software
• Print Utility/Tools Software